Refund and Exchanges

Return Policy

We at Neelima work determinedly towards delivering our distributors the right products. Hence, we prioritise on product inspection and handle them carefully when packed and shipped.


However, if, under any unforeseen circumstances, you receive any damaged products, then we request you accept our apology
and reach out to our customer care team or visit our office. We will make sure to prioritise your return and solve your grievances.

Contact us: Numbers provided on ‘Contact us’ section.

Visit us: 4527, Gali Jatan, Pahari Dhiraj, Sadar Bazar, Delhi 110006.